Inogen One G5® Product Information
FREQUENTLY ASKED QUESTIONS
Find the answers to many common questions here.
Q: What are the Inogen One’s specifications (weight, battery life, etc.)?
A: View our Inogen One Specifications.
Q: Is the Inogen One covered by Medicare?
A: Yes, the Inogen One Oxygen Concentrator is covered by Medicare and many private insurance plans. Call today to see if you are eligible to receive the Inogen One at little to no additional cost (*co-payments and deductibles may apply).
Q: Where can I get more information?
A: To receive a free brochure on the Inogen One, call us toll free today at 800-695-7915.
Q: Can I take the Inogen One onboard commercial aircraft?
A: Yes. With the Inogen One, traveling with your oxygen is easy. The FAA now allows the Inogen One aboard all commercial aircraft whose flights originate or terminate within the United States. Check with your airline provider for any inflight restrictions before arriving at the airport. Bring enough charged batteries with you to power your Inogen One for no less than 150% of the expected duration of the flight, plus a conservative estimate of unanticipated delays. Get more information.
Q: Is it safe to allow my Inogen One through the airport screening machines?
A: Yes, it is safe to walk through the screening machines while using your Inogen One.
Q: Is it safe to allow my Inogen One in cold/hot environments?
A: Yes, it is safe to use the Inogen One in these conditions; if the user can tolerate the environment, then most likely the Inogen One will function without any trouble. However, if the Inogen One becomes too cold/hot, an alert will be displayed on the device.
Q: Is it safe to allow my Inogen One if I also have a pacemaker?
A: Yes, there will be no interference between the two devices.
Q: Is it safe to allow my Inogen One when I have an x-ray or MRI?
A: Yes, we recommend attaching a 25ft nasal cannula to the device and setting the Inogen One with the technician.
Q: Is the Inogen One pulse dose? Can I use it at night?
A: Yes, the Inogen One is pulse dose, but we have developed new pulse dose technology, Intelligent Delivery Technology. Inogen’s Intelligent Delivery Technology is highly flexible to changing environments and meters oxygen delivery through the system to promote increased oxygen delivery during sleep for most patients. As breathing rate slows, Inogen’s Intelligent Delivery Technology increases each bolus dose. The technology in each Inogen One is effective at providing the necessary oxygen for most ambulatory patients during all phases of daily activity and during sleep. The Inogen One is designed to be used 24 hours a day, 7 days a week.
Q: How long does the Inogen One battery last?
A: View our latest specifications on battery life by clicking here. The Inogen One battery is charged by plugging it into a power source, whether that be an electrical outlet or the cigarette lighter socket in a car.
Q: Can I smoke around my oxygen concentrator?
A: Open flames should always be avoided where oxygen is in use. That includes matches, lighters, candles or smoking in any form. Anyone who wishes to smoke should do so out of range of the unit.
Q: Can I use my Inogen One in the rain?
A: Yes, the Inogen One was tested to withstand rain while transferring from a car to a home, for example, and the carry bag (backpack and hip bag) provides another layer of protection.
