Which test strips should I use with the FreeStyle Precision Neo meter?

The FreeStyle Precision Neo meter is intended to be used with FreeStyle Precision Neo test strips only.
What is included in the FreeStyle Precision Neo retail system kit?

1 FreeStyle Precision Neo meter
1 Lancing device
10 Lancets
1 Carrying case
Owner’s Booklet
Do I need a prescription to purchase FreeStyle Precision Neo test strips?

FreeStyle Precision Neo test strips are available over the counter—no prescription required.
Where can I buy the FreeStyle Precision Neo blood glucose meter and test strips?

FreeStyle Precision Neo meter and test strips are available over the counter in the diabetes supplies section where blood sugar monitoring products are sold at major retailers nationwide. You can also enjoy the convenience of buying online. See how to buy online or find a store near you.
How do the FreeStyle Precision Neo system trend indicators work?

If a blood glucose result is lower than 70 mg/dl, a red down arrow appears. You will see a blinking red down arrow after 2 low readings in the same 3-hour period over 5 days. Conversely, if a blood glucose result is higher than 240 mg/dl, a yellow up arrow appears. You will see a blinking yellow up arrow after 3 high readings in the same 3-hour period over 5 days. There is no need to enable trend indicators as they are automatically switched on.
Can the FreeStyle Precision Neo system be used to test on alternate sites?

The FreeStyle Precision Neo system is intended for fingertip testing only and is not intended to be used on alternate sites.
Do I need to register the meter and how do I get warranty support?

You don’t need to register your meter for warranty coverage. You’re automatically eligible for the limited warranty. Just retain your proof of purchase. If you’re experiencing problems with your meter, or if you want support in the future, please call Customer Support Monday through Friday 8am to 8pm Eastern Time at (888) 522-5226.
Can I use my flexible spending account to purchase my test strips over the counter?

Yes! Many flexible spending accounts (FSAs) allow purchase of glucose test strips and do not require a prescription. Check the details of your FSA for information.
What is the glucose result range for the FreeStyle Precision Neo system?

The glucose range for the system is 20 – 500 mg/dL.
Can I upload results from the FreeStyle Precision Neo system into a data management system?

Yes, the meter is compatible with LibreView — a free, web-based system which allows you to easily upload data from your meter to view, print and email easy-to-read reports. To download readings from your meter to LibreView, you will need to use a universal micro USB cable. You can purchase a micro USB cable at the Abbott store.

Still have questions?

Please contact our Customer Care Department or Email Us